Coaching Agreement

Individual Coaching Agreement

This Coaching Agreement (“Agreement”) sets out the terms under which Jamie Davies of Coaching Stride (“Coach”) will deliver coaching services to you (“Client”).

By booking and investing in Coaching Stride sessions via https://www.coachingstride.com/sessions you agree to abide by this Agreement.

1. Service Overview

Type of Coaching: Individual life and performance coaching, focusing on confidence, authenticity, vitality and strategic mindset.
Coach: Jamie Davies, Founder of Coaching Stride.
Delivery:
- Discovery (Free): 30 min online session.
- Realign Package: 4 × 1-hour sessions online, includes 2 month of post-session support.
- Refocus Package: 6 x 1-hour sessions online, includes up to 4 month of post-session support
- Reignite Package: 12 × 1-hour sessions online over 6 months, flexible post-session support for 6 months.
- Ad-Hoc Session: Single 1-hour session.
Eligibility: Adults (18+) seeking personal or professional development.

2. Booking & Onboarding

Discovery Call: Book your free 30 min Discovery session at coachingstride.com/sessions.
Package Selection & Payment: After Discovery, choose your package and pay via Stripe, or invoice.
Client Intake Form: Complete and submit the Coaching Stride registration form at least 48 hours before your first paid session.
Session Logistics: You’ll receive Online meeting links (or in-person venue details on request) and a reminder 24 hours prior to each session.

3. Client Commitments

Attend sessions sober and on time (arrivals ≥ 20 minutes late may be cancelled).
Prepare and bring any relevant updates, focus areas, or resources.
Minimise distractions—phones and smart devices on silent.
Engage fully in between-session actions, as agreed.
Provide accurate health, accessibility, and contact information.
Dress appropriately for any in-person meetings or terrain, and have note-taking materials ready.

4. Coach Commitments

Be fully prepared and on time for each session.
Maintain professional boundaries and adhere to ICF coaching ethics.
Provide light-touch support between sessions via email.
Share tailored, evidence-based resources to support your journey.
Prioritise my own well-being to sustain high-quality coaching delivery.
If better alternatives exist, I will candidly discuss next steps or referrals.

5. Packages, Fees & Payment Terms

Up-front Payment: All sessions paid in full before booking.
Validity:
- Realign Package: (4 sessions), valid 6 months from purchase.
- Refocus Package: (6 sessions), valid 6 months from purchase
- Reignite Package: (12 sessions): valid 6 months from purchase
Non-Refundable: Packages are non-refundable.
Rescheduling & Cancellation:
- 48-hour notice required to reschedule; late cancellations or no-shows are charged in full.
- Mitigating circumstances considered at Coach’s discretion.
Fee Changes: New rates apply only to packages purchased after 30 days’ notice.

6. Confidentiality & Data Protection

All session content is strictly confidential, except where disclosure is required by law (e.g., risk of harm).
Client data is stored securely and used solely for the purposes outlined in this Agreement.
Coaching Stride is GDPR-compliant; Jamie Davies holds a DBS certificate.
No recording without express, documented consent from both parties.

7. Health & Safety (In-Person Sessions)

Complete the intake form with relevant health, allergy, or accessibility needs.
Follow Coach’s guidance on safe conduct in any chosen venue.
In case of severe weather, sessions may move online or be rescheduled.

8. Termination & Complaints

Client Termination: You may end coaching at any time by written notice; we will confirm within 14 days.
Coach Termination: Coaching Stride reserves the right to end the relationship for ethical or safety reasons, non-payment, or repeated no-shows.
Complaints: Direct complaints to thecoachingstride@gmail.com. Acknowledgement within 3 days; full response within 14 working days.

By booking your session(s) at https://www.coachingstride.com/sessions you confirm you have read, understood, and agree to these terms.

Jamie Davies
Founder & Lead Coach, Coaching Stride
Email: thecoachingstride@gmail.com